Director, Customer Service Ops - Transformation Leader
Listed on 2026-09-25
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Management
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Customer Service/HelpDesk
The Cigna Group is seeking a Director of Customer Service Operations for PBS Commercial to lead a large, multi-site contact center organization. You will shape strategy, drive transformation, and manage performance across inbound and outbound channels, ensuring service quality and regulatory compliance.
Responsibilities include leading cross-functional initiatives, coaching leaders, and partnering with senior stakeholders to improve client experiences and business outcomes.
We invite applications for the Director, Customer Service Ops
- Transformation Leader position located in MO, United States.
The following role is for a Director, Customer Service Ops
- Transformation Leader with Socket.dev.
Our team is growing, and we are hiring a Director, Customer Service Ops
- Transformation Leader in MO, United States.
This role is for the Director, Customer Service Ops
- Transformation Leader role .
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