Automotive Regional Case Manager & Escalations Lead
Listed on 2026-10-01
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Management
Regulatory Compliance Specialist
Concentrix is hiring a Regional Case Manager / Automotive Tech Support Rep in Hoboken, NJ. The role focuses on resolving escalated customer concerns related to vehicle repairs, warranties, and dealership interactions while managing high‑level escalation cases and lemon‑law claims.
You will handle Tier 2/3 cases, support arbitration activities, and contribute to a customer‑first culture with strong emphasis on rapid resolutions and field escalations.
This is a great role to take on the Automotive Regional Case Manager & Escalations Lead role at CAO Group, Inc.
We are looking to fill the Automotive Regional Case Manager & Escalations Lead position at CAO Group, Inc. in MO, United States.
The Automotive Regional Case Manager & Escalations Lead role at CAO Group, Inc. is now open for applications in MO, United States.
Join us at CAO Group, Inc. as our next Automotive Regional Case Manager & Escalations Lead in MO, United States.
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