Senior Sales Associate

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation.

At Range USA, you have an opportunity to make a big difference in our mission.

Position Title:

Senior Sales Associate (Sales Forced)

Reports To:

Store Leader

Classification:
Full-Time /Non-Exempt/Hourly

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

• Deliver exceptional customer service aligned with Range USA standards
• Review KPIs and coach team to expectations from this data
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
• Build customer relationships and increase basket size through product knowledge and recommendations

• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
• Support inventory flow, merchandising, and ad set execution to maintain visual standards
• Maintain overall store cleanliness and organization

• Ensure strict adherence to all firearm safety protocols for customers and staff
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
• Safeguard confidential information and ensure all processes meet regulatory standards
• Ensure range readiness, safety, and cleanliness always
• Validate and, if needed, elevate parts requirements to ASL

• Core values:
  Curious, Passionate, Do It Right, Service
• High School Diploma or equivalent required
• 1–2 years of retail sales or customer service experience (specialty retail preferred)
• Strong attention to detail with the ability to follow complex compliance procedures
• Ability to handle confidential information with integrity
• Flexible availability, including nights, weekends, and holidays
• Strong communication skills and customer-first mindset

• Medical, Dental, Vision Health Insurance
• Free Elite Membership (Unlimited Shooting)
• Industry Leading Online and Store Discounts
• Free Classes
• Ability to Utilize Manufacturer Programs
• No firearm experience needed:
  We Offer Paid Training

• Extended periods of standing
• Ability to lift and/or push up to 50 lbs. regularly
• Ability to work at heights up to 10 feet

NOTE:

This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.