Retention & Growth Specialist — Inside Sales
Job in
O'Fallon, St. Charles County, Missouri, 63366, USA
Listed on 2026-08-23
Listing for:
Gateway-Fiber
Full Time
position Listed on 2026-08-23
Job specializations:
-
Sales
Customer Success Management, Inside Sales, Sales Representative
Job Description & How to Apply Below
Gateway Fiber is seeking an Inside Sales & Retention Specialist to serve as a frontline representative, engaging with customers at critical moments in their service lifecycle. You will prevent churn, drive new subscriptions, and reconnect former customers through transparent, value-driven conversations.
Collaboration with support and operations is essential to improve service and customer trust. The role emphasizes problem-solving, empathy, and a consultative approach to identify needs,
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