Field Service Technician, Kansas MO

Field Service Technician I
• Kansas City, MO

We are looking for a Field Service Technician to support our retail customers by delivering solutions that build long‑term relationships. As the first line of response, you will communicate in an open, helpful, and engaging manner, focusing on finding the right solution. You will organize, triage customer issues, and handle problems before they arise. Your formal training will allow you to provide customers with what they need when they need it.

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment such as self‑checkout systems within an assigned territory.
• Perform maintenance, repair, preventive maintenance (PM) work, and system overhauls.

• Hourly pay range: $17 to $19 depending on location and experience.
• Overtime available at time and a half.
• 7 paid holidays, 6 paid floating holidays, up to 80 hours paid vacation in the first year.
• 401(k) savings and retirement plan.
• Company‑provided business‑use‑only vehicle.
• Medical insurance available immediately.

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Valid driver’s license and driving record that satisfies fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained on and operate small‑scale scissor lifts in retail environments.

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, N+ Certification.
• One or more years of related experience.

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.