Dispatcher, Transportation

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Francis Howell School District (FHSD) is committed to providing a safe, supportive, and high-quality educational environment for every student. Our dedicated staff work together to support student success and ensure the efficient operation of our schools and departments.

Job Summary

The Dispatcher is responsible for developing and maintaining safe, efficient bus routes for school attendance in accordance with State, Federal, and District guidelines. This position works closely with drivers, monitors, and transportation staff to coordinate daily transportation operations, maintain accurate route information, and ensure staffing and scheduling needs are met.

Key Responsibilities

• Assign standby drivers and/or monitors to routes as needed to ensure all transportation staffing requirements are met.
• Assist drivers with questions regarding specific routes, including clock-in/clock-out times, daily tools, keys, clipboards, eye contact, dress code, and other transportation procedures.
• Assist with other Transportation Department responsibilities as needed, including driving routes and serving as a bus monitor.
• Communicate verbally and in writing with administrators, staff, parents, community members, and other parties to address concerns and provide information.
• Generate and schedule bus routes in accordance with State-recommended guidelines and District building tiers.
• Monitor transportation data, including time-clock records, field-trip planning, and route departure and arrival times, to verify daily dispatch logs and ensure accurate clock-in and clock-out procedures.
• Prepare and maintain documentation and materials, including driver and monitor assignments, to provide written support and communicate information to staff and school administrators.
• Maintain accurate records and follow applicable safety practices, policies, regulations, and laws.
• Work collaboratively with Transportation staff to identify and resolve routing, scheduling, and staffing concerns.
• Perform other related duties as assigned to support the efficient and effective operation of the Transportation Department.

Minimum Qualifications

Education: High School diploma or equivalent.

Experience: Job-related experience with increasing levels of responsibility is required.

Knowledge, Skills & Abilities

• Knowledge of safety practices and procedures, applicable codes, policies, regulations, and laws.
• Knowledge of county streets, locations, and transportation routes.
• Ability to perform basic mathematical calculations, including fractions, percentages, and ratios.
• Ability to read technical information and prepare a variety of documents and records.
• Strong organizational, scheduling, and recordkeeping skills.
• Ability to communicate effectively with diverse groups of individuals.
• Ability to maintain confidentiality and meet deadlines and schedules.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to provide leadership and maintain a positive attitude.
• Ability to identify problems, interpret guidelines, and develop appropriate solutions.
• Ability to operate equipment used in student transportation, including buses, vans, and related equipment.
• Ability to work in a variety of environments and adapt to changing conditions.

FHSD offers an employer-paid benefits package that includes:

• Medical insurance options
• Dental insurance options
• Vision insurance options
• Employee Assistance Program (EAP)
• District-paid basic life insurance ($75,000)
• District-paid Short-Term Disability
• Paid holidays
• Family coverage options
• Long-term disability and additional life insurance available at employee expense

We look forward to receiving your application and potentially welcoming you to the FHSD team!

We're here to help! For questions regarding position qualifications or application procedures, please contact Francis Howell School District directly at work.

For technical questions regarding the Applicant Tracking system, please contact the Applicant Tracking help desk using the Request Technical Help link below.