Operations Coordinator

Stay Cool Climate Control is a fast-growing, locally owned HVAC company focused on delivering the best possible customer experience through quality workmanship, strong communication, and a commitment to doing things the right way.

As we continue to grow, we are looking for an organized and dependable Operations Coordinator to help strengthen our daily operations and support our service and installation teams.

The Operations Coordinator plays a key role in supporting the daily operations of Stay Cool Climate Control by ensuring equipment, materials, inventory, and job preparation are organized and ready for our field teams.

This position works closely with the General Manager and service/install teams to improve efficiency, maintain operational readiness, and keep daily processes running smoothly. The Operations Coordinator will take ownership of equipment coordination, inventory management, warehouse organization, and operational support tasks that allow our field teams to perform at their best.

The ideal candidate is organized, dependable, and enjoys creating systems that help a growing company operate more efficiently. This role is a key part of ensuring our technicians and installers have the equipment, materials, and support they need to provide an exceptional customer experience.

• Coordinate ordering of HVAC equipment, materials, and job-specific supplies
• Track equipment orders and ensure materials are available for upcoming installations and service needs
• Receive and organize incoming equipment, parts, and shipments
• Stage equipment and materials for scheduled jobs to ensure field teams are prepared
• Communicate equipment delays, shortages, or availability concerns to leadership
• Assist with maintaining organized equipment records and order tracking

• Monitor inventory levels and maintain established minimum stock thresholds to prevent shortages and support daily operations
• Order and stock warehouse inventory, parts, and operational supplies as needed
• Maintain accurate organization of warehouse inventory, materials, and equipment locations
• Assist with inventory counts, labeling, organization, and process improvements
• Maintain a clean, organized, and efficient warehouse and storage area
• Help create and maintain systems that improve inventory accuracy and accessibility

• Oversee morning load-up preparation to ensure technicians and installers have the correct equipment, materials, and supplies for the day
• Maintain a clean, organized, and efficient back lot and equipment staging area
• Ensure equipment and materials are properly staged and ready for upcoming jobs
• Stock office, warehouse, and day-to-day operational supplies
• Support daily processes that improve efficiency and reduce delays for field teams
• Talking to Customers on the phone and through chat & email.

• Manage warranty part requests, tracking, and returns
• Coordinate replacement parts and follow up on outstanding warranty items
• Maintain organization of warranty-related materials and documentation
• Communicate warranty part status and needs with the appropriate teams
• All other duties as assigned

• Highly organized with strong attention to detail
• Strong follow-through and ability to manage multiple priorities
• Excellent communication and problem-solving skills
• Comfortable working in a fast-paced service environment
• Ability to identify issues and take ownership of solutions
• Experience with HVAC equipment, parts, inventory, construction, or warehouse operations preferred
• Comfortable using computer systems and inventory/order tracking tools

• Ability to regularly lift, move,…