Housekeeper, Hospitality ​/ Hotel ​/ Catering

Job Title

Essential Duties and Responsibilities

Guest Service

Maintains guest service as the driving philosophy of the operation

Personally demonstrates a commitment to guest service in responding promptly to guests' needs

Committed to making every guest satisfied

Meets or exceeds guest satisfaction measures

Ensures hotel standards and services contribute to the delivery of consistent guest service

Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards

Room Attendant Duties

Thoroughly clean and re-stock guest rooms per 8 hour shift

Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up

Remove all trash and dirty linen from all guest rooms

Keep hallways, public areas, and closets clean, neat, and vacuumed

Prepare housekeeping cleaning cart for next day's use

Responsible for timely and proper cleaning of guest rooms on a daily basis

Make beds

Vacuuming

Dusting

Room setup

Cleaning guest bathroom up to hotel standards

Approach all encounters with guests and employees in a friendly, service-oriented manner

Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working

Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations

Other duties as required

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or GED required

No experience necessary, but previous experience is helpful

Must be a team player

Language and Mathematical Skills

Ability to effectively present information in small group situations to customers and other employees

Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property

Reasoning Ability

Demonstrate the ability to anticipate and solve practical problems or resolve issues

Certificates, Licenses, Registrations

None required at this time

Physical Demands/ Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand as needed for an extended period of time

Reaching above shoulder heights, below the waist or lifting as required to store materials

Proper lifting techniques required

Lift, carry, push, pull, or otherwise move objects over 50lbs

Ability to use various EQP, vacuum cleaners

Work independently with limited supervision

Must be able to work with various cleaning solutions

Physically able to do cleaning, lifting, bending for extended period of time

In addition to a competitive starting salary, we are proud to offer a full benefits package to full time employees including: PTO time Direct Deposit Job Types: Full and Part-time, requires weekends and Holidays