Security Officer Martha's Vineyard

Job Summary

Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and continuously monitoring for and reporting potential safety hazards and unusual occurrences through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills.

• Patrol assigned areas, giving particular attention to those areas where security problems have occurred.
• Identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to hospital property, patients, visitors and employees.
• Maintain strict confidentiality standards at all times.
• Investigate thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notify appropriate law enforcement agencies of potential/real civil or criminal misconduct and detain suspicious individuals as appropriate; when authorized will make arrests as appropriate; participate in subsequent court proceedings as required.
• Prepare and submit written reports in a complete and accurate manner; make notations in log of all incidents; keep supervisor informed at all times.
• Maintain accountability for valuables/property and forms of evidence coming into incumbent’s custody; ensure safekeeping; maintain documentation.
• Perform as dispatcher utilizing state-of-the-art integrated security systems; utilize two-way radio to respond to occurrences and phone calls for assistance; provide and maintain documentation.
• Participate in assistance with workplace and domestic victims; respond to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; control pedestrian and vehicular traffic.
• Voluntary participation in various departmental committees, task forces, and teams.

• Education:
  
  Bachelor’s Degree in Criminal Justice preferred. Experience in lieu of a degree is accepted.
• Licenses and Credentials:
  Class D Passenger Vehicle Driver’s License (state credential), Basic Life Support (BLS) certification, Basic Officer Certification (CHSO) or Supervisory Certification (CHSS) preferred.
• Experience:
  
  Experience in hospital, security/police, emergency medical or customer services is preferred.
• Knowledge, Skills and Abilities:
  • Strong interpersonal communication and customer service skills.
  • Ability to deescalate anxious/stressed individuals and manage aggression.
  • Works effectively independently and in teams; able to multitask.
  • Strong problem-solving and analytical thinking skills.
  • Good judgment, prioritization, and creative problem resolution.
  • Excellent writing and documentation skills.
  • Intermediate computer skills with typing and database software.

• Standing Frequently (34–66%)
• Walking Frequently (34–66%)
• Sitting Occasionally (3–33%)
• Lifting Frequently 35 lbs+ (with assisted device)
• Carrying Frequently 20–35 lbs
• Pushing Occasionally (3–33%)
• Pulling Occasionally (3–33%)
• Climbing Rarely (less than 2%)
• Balancing Frequently (34–66%)
• Stooping, Kneeling, Crouching, Crawling, Reaching, Gross Manipulation, Fine Manipulation, Feeling Constantly (67–100%)
• Foot Use Rarely
• Vision Far/ Near Constantly (67–100%)
• Talking, Hearing Constantly (67–100%)

1550 Martha’s Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.