Case Manager Assistant Medical Case Management

We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, helping clients schedule appointments, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service.

Send us your resume today to become part of the team! Responsibilities:
• Create and implement data entry protocols to streamline processes and increase productivity
• Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility
• Oversee online and print marketing efforts
• Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates
• Produce progress reports and present to the team on a regular basis

Qualifications:

• Navigates computer programs with ease to provide a quick front-desk experience for customers
• High school diploma or GED required
• Customer service, bookkeeping, or administrative experience is preferred
• Proven track record of completing projects on time in an orderly manner
• Enjoys talking with customers and can communicate through verbal and written channels Compensation: $17 - $19 hourly

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