Customer Care Representative
Job in
Oak Brook, DuPage County, Illinois, 60523, USA
Listed on 2026-06-27
Listing for:
The LaSalle Network
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Customer Care Representative
LaSalle Network is seeking a detail-oriented Customer Care Representative. This role blends customer interaction with investigative problem-solving. As a Customer Care Representative, you'll play a key role in ensuring client satisfaction and operational success.
What You'll Do
- Respond to high-volume inbound calls with professionalism and efficiency
- Utilize multiple platforms to research and resolve customer issues
- Communicate clearly via phone and email in a B2B environment
- Take ownership of cases and ensure timely follow-up
- Partner with internal teams to deliver seamless service
What's Needed
- 2–3 years of experience in a B2B customer service environment
- Proven ability to troubleshoot and resolve complex issues
- Strong multitasking and organizational skills
- Excellent written and verbal communication skills
- Ability to remain calm and professional under pressure
- Salesforce or SAP experience is a plus
Key Details
- Compensation: $20–22/hour
- Location:
Oak Brook, IL - Work Model:
Hybrid (2 days remote, 3 days in-office) - Benefits:
LaSalle Network consultants are eligible to enroll in benefits. For details, visit
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