Customer Care Team Lead Elevate Service & Escalations
Job in
Oak Brook, DuPage County, Illinois, 60523, USA
Listed on 2026-06-27
Listing for:
PLS
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
PLS is looking for a Customer Care Team Lead to enhance customer service by managing escalated inquiries and guiding team members. The role requires effective communication, problem-solving, and previous experience in a Call Center environment.
With responsibilities including training, ensuring compliance, and maintaining service quality, candidates should be motivated, organized, and possess strong leadership skills. This position offers a dynamic working environment in Oak Brook, Illinois.
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