Customer Care Coordinator: Subscriptions & Insights; myQ
Job in
Oak Brook, DuPage County, Illinois, 60523, USA
Listed on 2026-08-29
Listing for:
Chamberlain Group
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Chamberlain Group is seeking a Customer Care/Support professional to manage myQ subscriptions and billing inquiries. The role focuses on timely responses, accurate billing, and cross-functional collaboration with Sales, Customer Success, and Product teams.
Responsibilities include case management in Salesforce, trend analysis for process improvements, and SME support for invoicing inquiries. Prior experience with Zuora is a plus.
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