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Bike Shop Service Lead & Customer Experience

Job in Oak Brook, DuPage County, Illinois, 60523, USA
Listing for: Erik's Bike Shop Inc
Full Time position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Erik's Bike Shop Inc. in Oak Brook, IL seeks an Assistant Service Manager to support the Service Manager in driving operational excellence and delivering exceptional customer experiences while maintaining a high-performing service team.

This role helps lead daily operations, supports staff development, and upholds Erik's service standards, while remaining flexible to meet customer and store needs and to step in wherever required to drive overall success.

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