Universal Banker

Description

Function:
Responsible for conducting timely and accurate teller transactions, vault transactions and fulfilling customer requests in accordance with bank policies and regulations. Additional responsibilities include opening retail and commercial accounts while maintaining current knowledge of competitor products, services and current promotions.

• Accurately process transactions and new account openings in a timely and professional manner.
• Maintain current knowledge of all Federal and State regulations, along with the Bank’s policies and procedures.
• Process and validate the accuracy of coin and currency amounts related to incoming and outgoing cash shipments.
• Process assigned reports and / or job duties in an accurate and timely manner.
• Develop working relationships by effectively responding to customer needs, resolving inquiries / complaints in a positive, professional and timely manner as outlined in Bank policies and procedures.
• Ensure all transactions are processed in accordance with internal policies and procedures including BSA (Bank Secrecy Act) requirements.
• Actively engage in meaningful conversation with customers to seek a thorough understanding of their complete financial needs.
• Other duties as assigned.

• One year prior banking or relevant experience
• Excellent interpersonal skills
• Ability to prioritize and focus on critical issues
• Creative problem solver
• Able to remain calm, friendly and professional through all situations.