Hospice Team Coordinator

Major Responsibilities

Maintains staff schedules. Schedules patients for admission and home health aide visits. Coordinate additional staffing resources (SCT, agency) when staffing assistance is needed. Coordinate Face to Face (F2F) visits for physicians/APNs. This requires detailed knowledge of the coverage area for each staffing resource/vendor and any restrictions and/or limitations for each resource/vendor.

Responsible for support function and timeliness of execution to meet the required regulations. Monitor specified Epic reports and work ques per defined timelines. Responsible for preparation of weekly IDT meetings.

Ensures professional courtesy for effective triage/routing of phone calls and patient privacy. Answers all inbound telephone, screens calls and takes messages. Take intake calls with intake coordinator is unavailable. Performs other duties as assigned.

A valid driver’s license issued by the Division of Motor Vehicles.

Issued by (Governing Body): n/a

Level of

Education:

GED or HS Equivalency Diploma

Field of Study (if applicable): n/a

Years of

Experience:

Requires 3 years of exp

Experience in a medical field such as a hospital or medical office. Knowledge of medical terminology,

• Good communication skills

Experience with multi-line phones

• Experience with Microsoft applications

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.