TMS Technician; Float

About Us:

Relief Mental Health was founded in February of 2020. Within these 6 years we have expanded to 12 new offices across Illinois, Wisconsin, Colorado, and New Jersey. We aim to create a new standard for mental health care, offering a continuum of innovative therapeutic interventions and responding to evolving patient needs.

The clinical assistant will be working closely with the Mental Health Provider to assist with Medication Management, Spravato, and IV Ketamine Infusion appointments. They will be responsible for performing both administrative, as well as clinical tasks, such as patient monitoring, vital signs, and point of care testing (urine drug screens and pregnancy tests). The ideal candidate is a compassionate person with experience or interest in the Mental Health field as well as with IV Ketamine (or other IV modalities), and is eager to assist our patients and families in their treatment.

THIS IS A FLOAT POSITION- YOU MUST BE WILLING TO TRAVEL TO ALL OF OUR ILLINOIS LOCATIONS

MUST BE WILLING TO WORK CLOSING SHIFT

• Exhibit a high level of professionalism, empathy, and positivity to Relief Mental Health patients.
• Accurately set up and monitor patient treatments.
• Field patient questions and inquiries.
• Provide weekly assessments to patients.
• Serve as a liaison between TMS psychiatrist, patients, and executive staff.
• Follows implemented TMS protocols.
• Enter patient, treatment, billing, and appointment data into EHR.
• Office work such as faxing, scanning, email, etc.
• Adhere to HIPAA guidelines.
• Scheduling of practitioners and executive staff.
• Work flexible hours that may include nights and/or weekends.

• High School Diploma or Equivalent, Bachelors Degree preferred.
• Exceptional social and interpersonal skills.
• Exceptional organization skills and attention to detail.
• Ability to work autonomously and remain focused.
• Proficiency in Microsoft Office and G Suite products.
• Ability to learn and maintain Electronic Health Record system.
• Ability to operate Brainsway system and pass certification (training and certification provided during initial period of employment).
• Demonstrate exceptional follow-up skills.
• Obtain YBOCS rater certification through Brainsway (provided during initial period of employment).