Night Auditor

Property Description

Join the esteemed team at Hyatt Lodge Oak Brook, a luxurious and serene retreat nestled in the picturesque suburb of Oak Brook, Illinois. As a renowned property, we are seeking dedicated and passionate individuals to be part of our team. With its breathtaking natural surroundings, elegant accommodations, and exceptional service, Hyatt Lodge Oak Brook offers a unique and tranquil work environment.

As an employee, you will have the opportunity to deliver outstanding hospitality to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Lodge Oak Brook offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and unparalleled guest service.

Are you a detail-oriented individual who thrives in a fast-paced environment? Join our Hyatt Lodge team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.

Summary:

• Perform front desk duties such as guest check-ins and check-outs during the night shift
• Process guest payments and maintain accurate records
• Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
• Assist guests with inquiries, requests, and any issues that may arise during the night
• Ensure the safety and security of the hotel premises during overnight hours
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests
• Collaborate with other departments to address guest needs and ensure a seamless guest experience
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively

• Prior cash handling experience necessary
• High school diploma or equivalent required
• 1-2 years of experience as a Night Auditor or in a similar role preferred
• Strong attention to detail and ability to multitask
• Excellent communication and problem-solving skills
• Read, write and speak English fluently
• Ability to work independently with minimal supervision
• Strong computer skills
• Ability to work flexible hours including overnights, weekends, and holidays

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.

In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals:
Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA
- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

USD $22.00 - USD $22.00 /Hr.