RISE Cloud Architect and Advisor, Global Cloud Operations, Chicago

About The Role

Change has always been part of business, but today’s environment forces us to deal with change – both good and bad – faster than ever before. New technologies are changing how we live and work, and COVID, climate change, and geopolitical tensions expose how fragile our world is. Only companies that can adapt quickly will thrive. You need to work more agile, more intelligently, and more efficiently to point out new ways.

And doing so takes more than just a technical migration to the cloud. A holistic business transformation is about changing the whole culture and mindset of an enterprise. It’s about redesigning your business processes. It’s about adopting new technologies – to unlock new ways of running your business and stay ahead of your industry. To truly transform your business at your speed and terms, you need more than Infrastructure-as-a-Service or Software-as-a-Service.

You need a holistic offering. What you need is Business Transformation-as-a-Service. RISE with SAP brings together everything you need to transform your business in the way that works best for you – regardless of your point of departure or how fast you want to move. And because we know that transformation is a journey, not a destination, RISE with SAP allows you to change not only once, but to continually transform – and we are with you every step of the way.

One of the key deployment options for our customers is a Private Cloud environment. SAP provides comprehensive cloud infrastructure and managed service offerings for the private cloud and therefore acts as an essential part of the overall Cloud Strategy of SAP. As part of SAP’s Customer Success organization, we are looking for highly motivated and customer‑focused team members to strengthen the Cloud Architecture & Advisory team (CAA).

The Cloud Architect Expert acts as a primary point of contact for all technical topics from a customer perspective and works closely with all the other internal teams.

• Present RISE Private Cloud offering, technical details, and engagement model to internal and external stakeholders.
• Build customer‑specific cloud roadmaps to support cloud adoption and Business Transformations.
• Gather as‑is technical requirements and map them to to‑be Enterprise cloud architecture.
• Assess customer security and network requirements to ensure the SAP security architecture framework can meet customer requirements.
• Work with SAP delivery and engineering teams to address customer‑specific requirements.
• Present the value proposition for SAP private cloud on Hyperscale clouds like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
• Conduct Technical Assessment workshops with customers to define the future Cloud architecture and support the migration roadmap together with partners, System Integrators, or SAP Professional Services.
• Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc.
• Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.
• Act as Trusted Advisor to VAT and assigned customers on all technical aspects of SAP RISE.

• High proficiency in customer communications and presentations.
• High proficiency in the SAP product portfolio, offerings, and industry solutions.
• Good understanding of SAP solutions (releases, platform interdependencies, etc.).
• Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment.
• Good understanding of capabilities of at least one Hyperscale Cloud (AWS; MS Azure or GCP).
• Ability and willingness to be part of a global team of Cloud Architects.
• Willingness to undertake customer‑related travel on short notice.
• Fluency in English is a MUST; any other language is an asset.
• 2+ years of customer‑facing pre‑sales and cloud architecture role is an advantage.
• 8+ years of customer‑facing SAP Technical Consulting experience.
• 8+ years of solution design, enterprise architecture, and or SAP implementation.
• SAP Net Weaver, OS/DB migration, SAP HANA, TOGAF certifications are a plus.
• Experience and…