Director of Analytics

Overview

UNITEHEREHEALTH serves 200,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage participants in managing their own health and healthcare.

Purpose:

The Director of Analytics will serve as a strategic leader and architect of enterprise analytics capabilities focused on managing healthcare cost trend across UHH’s multi-market, multi-plan environment. This role is accountable for transforming data into actionable insights that directly inform cost containment strategies, vendor performance, clinical programs, and market-specific interventions. The leader will move the organization from retrospective reporting to proactive trend management, building predictive and prescriptive analytics that identify cost drivers, quantify opportunity, and measure impact across a portfolio of initiatives.

• Healthcare Cost & Trend Analytics Leadership
  • Lead development of a comprehensive healthcare cost driver framework (e.g., pharmacy, specialty care, site of care, utilization patterns, unit cost).
  • Identify and quantify primary drivers of medical and pharmacy spend across markets, plans, and populations.
  • Translate complex claims, eligibility, and clinical data into clear, actionable insights for executive decision-making.
  • Partner with clinical, network, and operations teams to align analytics with trend management priorities.
• Trend Management Portfolio Analytics
  • Design and operationalize analytics for a portfolio of medical trend management initiatives (e.g., site of care optimization, network strategy, utilization management, pharmacy interventions).
  • Develop initiative-level measurement frameworks, including baseline and control groups, savings attribution methodologies, and ongoing performance tracking.
  • Establish a standardized ROI and impact measurement model across all initiatives.
• Predictive & Prescriptive Analytics
  • Build and deploy predictive models to identify emerging cost risks (e.g., high-cost claimants, specialty drug utilization, avoidable ER usage).
  • Develop early warning systems to detect shifts in utilization and cost trends before they materialize financially.
  • Advance capabilities in scenario modeling and forecasting to inform strategic and contracting decisions.
• Deep Dive Analytic Assessments
  • Lead structured deep-dive analyses into high-cost areas and anomalies, including:
  • Outlier provider or facility performance
  • Variation in unit cost and utilization by market
  • Network leakage and referral patterns
  • Synthesize findings into clear hypotheses and recommended actions tied to financial impact.
• Executive Reporting & Decision Support
  • Develop and maintain enterprise KPI dashboards for cost trend and drivers, initiative performance, and market-level variation.
  • Present insights to senior leadership and Trustees in a concise, financially grounded, and action-oriented manner.
  • Serve as a key thought partner in budgeting, forecasting, and strategic planning cycles.
• Data Strategy & Governance Partnership
  • Partner with Sr. Director of Analytics, IT and Data Engineering to ensure scalable, reliable data infrastructure and pipelines, high data quality and integrity, and alignment between business needs and technical architecture.
  • Define data standards, definitions and governance practices to enable consistent reporting and analytics.
• Team Leadership & Capability Building
  • Build and lead a high-performing analytics team with capabilities in advanced analytics, data visualization and health care economics.
  • Establish best practices in analytical rigor, storytelling with data, and stakeholder engagement.
  • Mentor team members and elevate the organization’s analytics maturity and adoption.
  • Partner with Underwriting and Finance on final assessments and models to ensure alignment with business financials.
• Additional Responsibilities & Expectations
  • Analyze organizational programs, initiatives, and data and technology needs to improve execution effectiveness.
  • Identify reporting and analytic challenges and develop practical solutions that support organizational performance.
  • Assist in developing…