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IT Service Desk & Field Services Leader
Job in
Oak Brook, DuPage County, Illinois, 60523, USA
Listed on 2026-06-05
Listing for:
Grayson Search Partners
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Grayson Search Partners in Oak Brook, Illinois is looking for a Manager for the IT Service Desk & Field Services. This role involves overseeing IT Desktop Support Analysts and ensuring reliable IT operations across multiple locations. Responsibilities include coordinating support delivery, monitoring incidents, and aligning IT services with business needs.
The ideal candidate should have a minimum of eight years of experience in network support, strong ITIL knowledge, and excellent communication skills. ITSM best practices with a focus on performance and operational continuity are essential.
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