Concur: Solution Advisor Specialist

Solution Advisor (SA)

As the Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post‑sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.

• Provide deep solution‑specific expertise to support new sales and adoption for key customers
• Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.
• Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions
• Evaluate account qualification criteria to determine further investment in pursuing opportunities
• Establish yourself as a thought leader within the account team and fine‑tune account strategy
• Collaborate with the team in creating overall themes and competitive differentiation
• Conduct vigorous dry runs on strategic deals and customer engagements
• Transition engagement to implementation partner/Services teams effectively
• Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal
• Leverage digital assets throughout the customer engagement, including demos, presentations, and other content

• Professional experience with large software/IT organizations, preferably in a solution‑specific segment
• SAP product experience and/or 3-5 years of relevant solutions/Lines of Business experience
• Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business‑to‑Business Environment
• Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success
• Focus on creating compelling storylines and themes for customer interactions
• Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions
• Passion and energy in all customer interactions

• Customer Advocate:
  Collaborate to complement solution expertise and support customers
• Global Digital Content Factory:
  Leverage digital assets created by the team throughout customer engagement
• Implementation Partner/Customer Services & Delivery:
  Efficiently transition customer engagement for successful deployment and realization of solution value
• SAP Account Teams:
  Share best practices and collaborate on providing solutions and services support across the entire customer journey

• Business Acumen
• Customer Orientation
• Establishing Trust
• Influencing Skills
• Effective Communication
• Artificial Intelligence
• Software as a Service (SaaS)
• Process Improvement
• Technology Innovation
• SAP Cloud Suite Portfolio
• RISE and GROW with SAP
• SAP Corporate Strategy
• Competitive Positioning
• Customer Value Proposition
• Storytelling
• Demonstration Skills
• Overcoming Objections
• Executive Conversations
• Technology Solution Adoption
• Client Needs Assessment
• Cloud Strategy
• Demand Generation

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 91,.

The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.

Please reference SAP North America Benefits for a summary of SAP benefits and eligibility requirements.

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