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Field Support Manager: Lead, Elevate End-User IT Service
Job in
Oak Brook, DuPage County, Illinois, 60523, USA
Listed on 2026-08-23
Listing for:
SCIGON
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
SCIGON is seeking a Field Support Manager to lead a team of Level 2 Field Support Technicians, delivering onsite and remote support across corporate locations. You will drive service quality, manage escalations, and develop staff to meet business needs.
You will oversee daily field support operations, ensure timely issue resolution across hardware, software, and networking, and collaborate with cross-functional teams to improve service levels and stakeholder satisfaction.
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