Store Manager, Operations Manager

Essential Duties

• Represent Diamonds Direct at designated functions and marketing opportunities.
• Stay abreast of current and relevant industry trends and educate employees to promote optimal performance.
• Serve as a proven leader or top performer in current or previous role(s).
• Create and manage employee schedules.
• Train and develop sales professionals.
• Collaborate with GM & VP to set monthly and annual store goals.
• Role model appropriate sales techniques.
• Ensure inventory control and best practices.
• Develop and maintain relationships with key customers.
• Demonstrate exemplary customer service and coach employees to do the same.
• Be visible on the sales floor to resolve issues/requests in a timely manner.

• Bachelor's degree (B.A.) from a four-year college or university, or a minimum of three years of related experience and/or training, or an equivalent combination of education and experience.
• Previous experience in the jewelry industry required.
• Jewelry store management experience preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Diamonds Direct is an equal opportunity employer.