Market Leader
Listed on 2026-06-26
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Management
Operations Management, Retail & Store Manager
As a Market Leader, you will be responsible for leading the overall performance and outbound marketing efforts of the local or regional market. The Market Leader has management and oversight for the Lucid studio in a retail environment.
You will be challenged to lead your team through training, coaching, motivating, goal setting and sales performance. You will be tasked with creating marketing and event opportunities in your local market that will maximize Lucid’s brand exposure and create more Lucid owners.
You will be measured by your ability to achieve targets and be accountable for overall market operations, increasing brand awareness, driving optimal team performance, team development, and maintaining store operations. To succeed at Lucid, you must be results‑driven, action‑oriented, and hardworking. You have a passion for creating exceptional customer experiences.
Business Health- Demonstrates a business owner mindset with the ability to analyze sales reports and identify business trends, and market opportunities and develops a plan to capitalize on them
- Stays abreast of micro and macro market developments such as grassroots marketing opportunities and wider economic conditions that will influence your local market or region
- Develops sales and marketing strategies in order to meet or exceed targets such as identifying local marketing and event opportunities to drive sales
- Drives for excellence in all areas of business focused on reaching expectations for the respective location
- Can identify technical, operational, and organizational roadblocks and provide proposed solutions
- Generates and analyzes reports on sales, expenses and other KPIs
- Ownership of aligned market and growing Lucid’s market share and oversees deployment of retail marketing program
- Identifies, plans and executes compelling and efficient marketing plans aimed at generating increased awareness and sales in the local market or region
- Develops, supports, and evolves Lucid’s brand awareness and image at the retail level in order to drive quality traffic and awareness to our sales studios
- Manages marketing and event budget and is responsible for vendor management, local spending and KPIs
- Responsible for how the customer will experience and interpret the Lucid brand through marketing and branding efforts
- Ensures every customer touchpoint creates customer advocacy
- Manages escalations quickly and effectively
- Inspirational and motivational leader, possessing a strong operational skillset and dedicated to providing exceptional customer experiences through the lens of efficiency
- Career pathing: defines team and individual goals and implements employee development programs
- Studio Talent: identifies high‑potential talent through hiring process and effectively identifies and develops a succession plan for current and future talent needs of the business
- Resolves all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively
- Ownership of team and sets individual goals, ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goals
- Assists with daily operations as needed
- Bachelor’s degree or equivalent experience
- 8+ years of team sales management experience with a proven track record to meet or exceed goals
- Automotive experience preferred
- Experience making data‑driven decisions and holding the studio accountable to KPIs
- Proven experience elevating a brand through marketing and event efforts with measurable, quantitative results
- Experience leading sales management and driving results through others
- Experience in a start‑up or new product launch environment in an ambiguous retail environment
- Ability to prioritize multiple projects and adhere to business‑critical deadlines
- Excellent written and verbal communication skills
- Effective and proven approach to sales and sales operations
- Impeccable attention to detail
- Acts with urgency and champions excellence in all company objectives
- Ability to develop collaborative relationships acting as a well‑respected, trusted partner with…
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