VP, Public Affairs & Communications

With a 110-year heritage, the National Insurance Crime Bureau (NICB) is the nation's premier not-for-profit organization dedicated exclusively to fighting insurance fraud and crime.

NICB membership includes more than 1,200 property-casualty insurance companies, vehicle rental companies, auto auctions, vehicle finance companies, self-insured organizations and strategic partners. Beyond our membership, our more than 400 employees work with law enforcement agencies, technology experts, government officials, prosecutors, international crime-fighting organizations and the public to lead a united effort to prevent and combat insurance fraud and crime.

A career with the National Insurance Crime Bureau (NICB) is rewarding and fulfilling to people who have the passion to play an important role in combating insurance fraud and vehicle crime. At the NICB, we know our people are our competitive advantage, and so, we offer a work atmosphere that is second to none.

Reporting up to the President & CEO and serving as an integral member of the leadership team, the Vice President (VP) of Public Affairs and Communications develops and implements internal and external communication strategies that support the strategic direction and positioning of the organization and its leadership. The incumbent will oversee all public relations activities for NICB, building relationships with a diverse set of stakeholders including national, regional, and local media outlets, industry trade associations and member companies to help achieve strategic and tactical objectives.

The goal is to advance the organization's position with relevant constituents and drive broader awareness for the organization and issues impacting member companies.

This is a hybrid position and the Reporting Location is NICB Headquarters (Oak Brook, IL). The individual will be provided with the privilege and flexibility to work away from NICB Headquarters, but will be required to report periodically in-person based upon business needs, subject to the discretion of their supervisor, and in compliance with NICB's rules and procedures.

• Oversees development, production, and delivery of internal and external communications to NICB Board of Governors, members, media, employees, and partner organizations.
• Establishes and maintains relationships with key influencers, including national media, the organization’s member base, insurance industry associations, and other external constituencies, as needed.
• Develops and leads national public awareness campaigns that leverage media relations, social and digital media, and marketing tactics to increase awareness of trending fraud schemes and strategic NICB initiatives.
• Provides speech writing and presentation support to the President & CEO and other senior leaders.
• Maintains an internal communications program to regularly inform employees and members of important organizational developments.
• Oversees all NICB branding and marketing initiatives, including the launch of new member prospecting and existing member engagement campaigns, creation of marketing assets and overall alignment of the NICB brand across the entire organization. Maintains member and employee communications programs to regularly inform members and employees of important organizational developments.
• Supervises direct reports, providing goals, expectations, guidance and accountability for all work under their portfolios.
• Oversees the day-to-day activities of the department, including budgeting, planning and staff hiring and development.
• Works closely with all departments to align public affairs communication strategies with organizational priorities.
• Oversees the design and content of the NICB website intranet, and all social media channels.
• Directs the development, production, and timely distribution of the annual report, monthly stakeholder newsletters, and other digital assets.
• Develops and manages a public affairs spokesperson training program for identified NICB employees.
• Other duties as assigned.

• Bachelor's degree in a communications-oriented major (English, journalism,…