Program Specialist - Clubs

We’re in the business of Good.
Lions International is the largest service club organization in the world. Our 1.4 million members are
serving locally and globally to help take on some of the biggest challenges facing humanity.

Every Lion and club are supported by our international association. More than 300 Lions
International staff members are constantly working on tools and technology to enhance Lions’
service. When caring people join together, roll up their sleeves and take action to make their
community better, it’s an incredible feeling for everyone involved.

Here's how you can help -- we are currently looking for a Program Specialist - Clubs to join our team, rise to the challenge of empowering service, and fill a vital role in our Membership Division. As a Program Specialist, you'll manage a portfolio of club-level membership programs and initiatives designed to help Lions clubs recruit, engage and retain members, strengthen club health and support new and rebuilding clubs.
Serving as both a program owner and relationship manager, this position builds strong relationships with Lions, volunteer leaders and internal partners to understand club needs, provide program consultation and connect clubs with relevant tools, resources and support. You'll also be responsible for managing assigned programs from planning through implementation and evaluation, using data and field feedback to strengthen program effectiveness and expand global reach.

You'll also bring programs to life through practical resources, workshops, webinars, presentations and other learning experiences that help Lions apply membership programs within their clubs.

What You’ll Do:

• Manages a portfolio of club-level membership programs and initiatives with a high degree of independent ownership and judgment to support recruitment, member engagement and retention, club health, rebuilding and the long-term success of new and existing clubs.
• Oversees programs from planning through implementation and evaluation, including schedules, deliverables, budgets and expenses, volunteer coordination, translation, recognition, program materials, records and reporting.
• Serves as a relationship manager and primary staff resource for assigned programs, developing trusted relationships with Lions and volunteer leaders to understand club needs, provide proactive consultation and connect clubs with appropriate membership programs, tools and resources.
• Responds to inquiries accurately and in a timely manner and maintains assigned shared mailboxes and other communication channels.
• Develops and evolves program strategies, resources and implementation approaches by establishing clear audiences, objectives, desired outcomes and measures of success.
• Recommend improvements and ensures programs, tools and communications are practical, accurate, globally relevant, and aligned with Membership Division and organizational priorities.
• Transforms assigned programs into engaging global learning and outreach opportunities, including workshops, webinars, presentations, training resources and other experiences that help Lions and volunteer leaders understand and apply membership programs.
• Develops content and facilitates or supports virtual and in-person learning opportunities at the club, district, regional and international levels.
• Leads cross-functional coordination for assigned programs and initiatives, partnering with internal teams to develop, enhance, promote and implement programs, resources and digital member experiences.
• Coordinates related projects and meetings, establishes clear next steps and drives timely completion of cross-functional deliverables.
• Uses program data, participation trends, regional results and field feedback to evaluate program effectiveness and inform strategic decisions.
• Identifies opportunities to increase awareness, adoption and impact, collaborates with internal partners to strengthen data sets, reporting and measurement approaches and recommends improvements based on program results and identified needs.
• Maintains accountability and visibility for assigned programs through effective project management and reporting.
• Maintains accurate project…