Store Team Leader - Retail Merchandising

Job Summary

At L.L.Bean, we are looking for a Retail Merchandising Store Team Leader to drive business results, directly supervise team talent, support the store leadership team, and ensure the delivery of the legendary L.L.Bean customer experience.

• Plan, map, and execute floor sets, translating Trail Guide and floor sets into compelling merchandise presentations.
• Analyze sales reports and business metrics to make smart decisions that drive sales.
• Complete and support visual display and window execution.
• Collaborate with Operations Productivity team to plan and process floor sets and replenishment.
• Execute marketing signage, promotions, markdowns, and merchandise recovery.
• Model and foster a service‑oriented environment; rally the rep team to drive conversion and sales.
• Leverage business reports, including Qualtrics, variance reporting, and merch group sales to analyze trends and identify opportunities.
• Develop actions to enhance customer loyalty and improve service metrics.
• Implement all recognition programs and develop meaningful activations and selling efforts.
• Ensure the sales floor is full, all sizes are represented, and the fitting‑room service drives conversion and UPT.
• Support and train associates, communicate standards, processes, policies, and procedures; deliver GUIDE training for new hires and ongoing training for team members.
• Develop and execute all new‑hire product training modules and seasonal training materials.
• Maintain all employee‑facing communication (break‑room messaging, communication boards).
• Prepare & communicate daily task responsibilities, recommend staffing adjustments, and address employee issues in line with company policies.
• Contribute to Peak planning, manage expense, and maintain the cash office per policy.
• Ensure the service hub is fully stocked and cashier execution focuses on service delivery.
• Participate in health and safety, report unsafe conditions, and model safe behaviors.

• Associate degree or equivalent.
• Minimum 2 years of retail experience in a relevant retailer.
• Excellent organizational and time‑management skills.
• Proficiency with POS, Word, Excel, and social‑media platforms.
• Ability to build strong partnerships, collaborate, inspire, and motivate others.
• Maintain a high level of enthusiasm and a positive attitude.
• Demonstrated interpersonal, written, and verbal communication skills.
• Work flexible schedule including nights, weekends, and holidays.
• Mobility and willingness to relocate an advantage.

Base pay range: $20.70 – $25.87 per hour. Salary depends on experience, qualifications, and competencies. Benefits include health, financial, and wellness programs that support work‑life balance.