Store Manager - Oakbrook

Summary

Lead daily store operations for the Oakbrook location, managing team performance, merchandise presentation, sales results, and loss prevention while delivering excellent client experiences and contributing to commercial success.

• Manage day-to-day store operations to meet KPI and profit and loss expectations
• Lead and develop the store team to achieve individual and team sales targets
• Implement and analyze KPI data and selling reports to identify opportunities
• Ensure visual merchandising standards in partnership with the visual team
• Oversee inventory accuracy, shrink control, shipments, and cycle counts
• Recruit, onboard, coach, and evaluate associates and build development plans
• Create accurate schedules and manage payroll submissions
• Promote brand awareness through community engagement and store events
• Partner with Regional Manager and HR on employee relations

• 8+ years retail experience
• Minimum of 3+ years managing others in a customer service environment
• Proven ability to motivate, develop, and coach team members
• Strong analytical skills and ability to interpret retail KPIs
• Experience with POS systems and Microsoft Office suite
• Excellent verbal and written communication skills
• Strong organizational, follow-up, and time management skills
• Flexibility to work evenings, weekends, and holidays
• Passion for brand and delivering exceptional customer experience