North Face: Assistant Manager - Oakbrook Center

Overview

At The North Face, we lead with exploration and a spirit of curiosity. We are looking for an Assistant Store Manager to lead a team of Brand Advocates, deliver a best-in-class customer experience, and partner with the Store Manager to drive profitability through excellence in customer engagement, merchandising, operations, and community connection. In the Store Manager’s absence, you will assume full responsibility for the store.

This role is ideal for someone passionate about leadership, team development, and creating an inclusive, high-performing retail environment.

• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while pursuing individual goals.
• Lead and coach the team to exceed individual and store productivity goals.
• Model exceptional customer service and selling behaviors to inspire the team and create authentic brand experiences.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support the Store Manager in recruiting, hiring, and onboarding with high-caliber talent.
• Provide ongoing training, feedback, and development to team members.
• Ensure compliance with all company policies, procedures, and operational standards.
• Partner with the Store Manager to manage expenses, control shrink, and drive profitability.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Foster a culture of accountability, creativity, and continuous improvement.
• Promote a respectful, inclusive environment that values diverse backgrounds and perspectives.
• Support inventory management through accurate shipping, receiving, and stockroom practices.

• 2+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred; hands-on experience and demonstrated achievements are valued.
• Foundational skills: proven ability to drive results through store teams and exceed sales and profit goals.
• Strong coaching, motivation, and ability to build high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Ability to work independently, manage shifting priorities, and meet business expectations.
• Proficiency with word processing, spreadsheets, and retail software tools.
• Physical ability to stand and move throughout the store and perform tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight (with or without accommodation).

• Hiring Range: $24.00 - $36.00 USD per hour.
• Incentive Potential:
  Eligible for additional compensation awards, including annual incentive plans, sales incentives, or commissions; details provided during recruiting/interview process.
• Benefits:
  General overview of benefits programs is available at ; detailed information provided during hiring process. Compensation is determined based on market data and local regulations.

We are an Equal Opportunity Employer. VF values a diverse, inclusive workforce and provides equal employment opportunities to all applicants and employees without regard to race, color, sex, gender identity, religion, age, national origin, disability, or any other protected status. If accommodations are needed during the application process, please contact  VF commits to accessibility in accordance with applicable laws and standards.

With 40 years in the outdoor industry, The North Face is a premier brand offering authentic, innovative products. If this sounds like you, explore our open opportunities.