North Face: Supervisor - Oakbrook Center

Overview

The North Face seeks a Supervisor to support the store’s leadership team and drive an in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success.

This role is ideal for someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service.

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

• There are foundational skills and 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• A High School Diploma or equivalent is preferred; hands-on experience and demonstrated achievements are valued.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

• Hiring Range: $19.20 - $28.80 USD per hour
• Incentive Potential:
  Eligible for additional compensation awards including annual incentive plan, sales incentive, or commission potential; details provided during recruiting and interview process.
• Benefits at VF Corporation:
  This position is part-time or limited time (e.g., internship) and is not eligible for all VF benefits. General benefits information is available at

• Hiring ranges are based on market data; the minimum starting rate is listed above. VF complies with local, state, and federal laws in determining compensation.
• VF is an equal employment opportunity employer. All qualified applicants will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, or other protected characteristics.
• If you require accommodations during the application process, please contact  VF provides reasonable accommodations as required by law, including accessibility commitments under WCAG 2.1 AA and applicable regulations.
• Pursuant to local Fair Chance Ordinance requirements, VF will consider applicants with arrest and conviction records where required.

With 40 years in the outdoor industry, The North Face is a premier supplier of authentic, innovative exploration apparel, footwear, equipment and accessories. We look for employees who help us stay on the cutting edge with creativity and innovation. If this sounds like you, explore our open opportunities. We are an Equal Opportunity Employer.