ECommerce Merchandising Coordinator

eCommerce Merchandising Coordinator

Contract to hire

Role is targeted as a contract-to-hire, based on performance

Our client, a leading multi-channel hardware retailer, is seeking an eCommerce Merchandising Coordinator, on a contract-to-hire basis, to support the eCommerce Merchant team with key merchandising, promotional, vendor, and operational initiatives designed to drive online sales growth and enhance the customer experience. This is a great opportunity for an e-commerce focused professional looking to build foundational expertise in promotional, merchandising, digital retail, and online assortment management.

The role will provide hands-on exposure to item activation, promotional execution, vendor operations, digital merchandising, content management, and cross-functional business initiatives.

The ideal candidate is highly organized, analytical, detail-oriented, and eager to learn. This individual will work closely with Merchandising, Marketing, Digital Product, Operations, Analytics, Inventory, and Vendor teams to ensure a high-quality online shopping experience.

• Participate in a structured development program designed to build eCommerce merchandising knowledge, systems expertise, and digital retail best practices.
• Support eCommerce Merchants with item maintenance, online assortment updates, promotional setup, site merchandising, and execution across applicable eCommerce platforms and systems.
• Assist with planning, execution, and validation of online promotions, including offer setup, promotional funding validation, credits/debits, testing, proofing, and post-launch quality assurance.
• Coordinate vendor-related eCommerce activities, including onboarding support, communications, performance monitoring, operational compliance, documentation, reporting, and issue resolution.
• Support the administration and ongoing operations of the company's direct-to-consumer vendor fulfillment program.
• Partner with Digital Marketing, Digital Operations, Product Content, Inventory, Analytics, Vendor Engagement, and other cross-functional teams to execute eCommerce initiatives.
• Analyze sales performance, promotional results, assortment gaps, customer trends, and vendor performance to identify opportunities and provide actionable insights.
• Develop productive working relationships with vendors and assist with onboarding, promotional planning and execution, content collection, digital asset management, and issue resolution.
• Assist Merchandising leadership with special projects, reporting, process improvement, documentation, and administrative activities..

• Bachelor's degree preferred in Business, Marketing, Merchandising, eCommerce, Analytics, Retail, or a related field; equivalent relevant experience may also be considered.
• 1-3 years of experience preferred in eCommerce, merchandising, marketing, retail, category management, or a related field
• Proficiency with Microsoft Excel
  , PowerPoint, Outlook, Word. Use of Salesforce for documentation
• Strong organizational skills with excellent follow-through and attention to detail
• Strong analytical, critical-thinking, and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment
• Ability to collaborate effectively with cross-functional teams and external vendor partners
• Working knowledge of retail and eCommerce business fundamentals is ideal
• Ability and willingness to learn and navigate eCommerce systems and platforms, including workflow/project management tools, design and collaboration platforms, product information management systems, analytics platforms, and promotional…