PT Brand Partnership Associate

Job Details

Location:

Oakbrook Center – Oak Brook, IL 60523
Position Type:
Part Time
Education Level: High School
Salary Range: $18.32 – $20.32 per hour

Travel Percentage :
Road Warrior
Job Category:
Brand Partnership

• Sales Incentive Bonus Program:
  Potential bonus up to $675 per quarter
• Paid Time Off:
  Accrue up to 26 hours annually
• Benefits:
  Health Plan Discount, Employee Assistance Program, Financial Wellness Tools, Pet Insurance
• Associate Discounts
• 401(k) Matching Contribution
• Mileage Reimbursement

• Travel to temporary Lovesac events located in third‑party stores for a designated territory.
• Represent Lovesac during events to increase brand awareness and build customer loyalty.
• Engage with customers by creating an interactive environment, delivering engaging product demonstrations, and promoting limited‑time offers to drive interest and sales.
• Create a sense of urgency with customers to drive sales during the limited‑time Lovesac event.
• Stay updated on product features, benefits, and industry trends to drive remarkable results.
• Promote the Lovesac post‑purchase experience to ensure overall customer satisfaction.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Assist in setting up Lovesac product displays, ensuring adherence to brand standards.
• Support the take‑down process after events ensuring all items are stored and organized correctly.
• Maintain a welcoming and visually appealing event by following visual merchandising standards.
• Oversee Lovesac operations for the event and ensure they are followed to company standards.
• Gather customer feedback to share with Management to drive future sales and engagement.
• Flexibility to support local stores when Lovesac events are not occurring. In‑store responsibilities include but are not limited to:
• Actively engage with customers using our selling techniques and product demonstrations.
• Assist the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships through post‑purchase.
• Conduct customer outreach by using company provided tools/communication methods.
• Provide attentive service to ensure customer needs are met and build customer loyalty.
• Learn and explain product and service features/benefits to effectively demo, assist, and educate customers.
• Promote services including customization options, delivery, and post‑sales support when engaging with customers.
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
• Follow both Lovesac and vendor policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the space.
• Meet or exceed Lovesac event demand plans and key performance indicators.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

Core Values:
Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters
Table‑Stakes Values:
Willing to Sweep Floors, Grit, Positive, Self‑Aware, Self‑Starting, Insatiable Learners, Transparency, Customer‑Centric

Competencies:

Builds Customer Centricity, Drives Remark‑able Results, Collaborates Effectively, Makes Good Decisions, Demonstrates Self‑Awareness

• 18 years of age or older.
• Must have a valid driver’s license, a clean driving record free of major violations, access to a reliable vehicle for work‑related travel along with current vehicle insurance.
• Able to work flexible hours including evenings, weekends and holidays.
• Must reside within 30 miles from the location and within the same state that is listed on the job posting.
• Minimum of 1 year of high‑paced experience in a retail or customer service role required.
• Experience in a temporary or event‑based setting preferred.
• Must be able to travel daily and as required by the Company in its sole discretion, to local stores, third‑party events and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort…