Beauty Advisor-Chanel

Job Summary

Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Neiman Marcus accounts, while demonstrating consistent adherence to company standards and procedures. The role also includes focusing on in‑house training programs, pre‑booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale.

Utilizing Neiman Marcus's clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success.

• Model all Neiman Marcus Principles (Greet, Relate, Exceed, Attend, and Thank)
• Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily/monthly sales goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
• Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
• Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive your business.
• Focus all efforts on providing an exceptional customer experience from approach to application, to closing the sale and following up with the customer.
• Maintain counter standards by ensuring a clean, tidy, and welcoming selling area.

• Minimum 1 year retail experience, preferably in a customer‑focused cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast‑paced, team‑oriented environment that requires a high degree of multi‑tasking with minimal supervision.
• Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
• Focused on attention to detail, taking initiative, and working in a positive working environment.
• Ability to work well with others, as well as the ability to work independently to drive a successful business.
• Demonstrate sound business judgment and organizational ability.
• Demonstrate professional make‑up and treatment consultation and application skills.

• Medical, vision, and dental insurance for eligible full‑time employees.
• 401(k) retirement plan.
• Basic life insurance, supplemental life insurance, and disability insurance.
• Additional voluntary benefits such as critical illness, hospital, and accident insurance.
• Employee discount.
• Opportunities for career advancement across the largest multi‑brand luxury retailer.

USD 15.00 – 21.00 per hour (actual starting pay determined by location, experience, and other job‑related factors).

We are an equal employment opportunity employer committed to providing reasonable accommodations to applicants with disabilities. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Thank you for your interest in this position. We look forward to reviewing your application.