Logistics Executive

Logistics / Freight Brokerage – Executive Director:
Operations & Sales

Our client is a growing, privately held 3PL and freight brokerage company looking for a hands‑on Executive Director of Operations & Sales to help lead the next phase of the business.

This is a role for a leader with direct freight brokerage experience—someone who understands the pace, customer demands, carrier relationships, margin pressure, and daily execution required to run and grow a brokerage operation. The right person likes to be close to the action: on the floor with the team, involved in daily execution, and directly shaping how the business scales.

This position serves as the owner’s right hand, leading day-to-day brokerage operations while helping build a more scalable and disciplined growth engine. It’s ideal for someone who enjoys running the business—not just talking about it—and who has operated successfully in a freight brokerage, 3PL, or transportation environment.

• Lead daily freight brokerage, logistics, and transportation operations
• Improve execution consistency, service reliability, carrier performance, and customer experience
• Coach and develop current Operations and Sales leaders and their teams; strengthen accountability, coverage, and communication
• Help formalize and scale the sales function in a brokerage environment
• Bring practical structure to pricing, margin management, load execution, carrier relationships, and customer follow-through
• Introduce useful metrics, operating rhythms, and performance visibility
• Support adoption of tools and systems, including CRM and brokerage‑related technology, that improve visibility, accountability, and follow‑through

• A proven leader with 10+ years in freight brokerage, 3PL, logistics, or transportation environments
• Direct experience leading or scaling a freight brokerage operation
• Strong understanding of brokerage operations, carrier management, customer service, sales execution, and margin discipline
• Hands‑on operator who leads by example and earns trust quickly
• Customer‑focused leader with strong operational and commercial judgment
• Experience working in an entrepreneurial or founder‑led business
• Comfortable with ambiguity and able to build structure where needed

• Want real responsibility and visibility, not a narrow functional lane
• Understand freight brokerage and enjoy the pace of a transaction‑driven business
• Prefer smaller, faster‑moving companies over large, layered organizations
• Enjoy solving problems in real time and developing people
• Want to help shape how a brokerage business grows over the next several years

• Reduced day‑to‑day dependency on the owner
• More consistent brokerage operations and fewer execution issues
• Stronger carrier management, customer follow‑through, and margin discipline
• More structured and scalable sales execution
• Teams that are engaged, accountable, and well supported