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Knowledge Experience Manager - Health & Benefits Content
Job in
Oak Brook, DuPage County, Illinois, 60523, USA
Listed on 2026-08-15
Listing for:
Inspira Financial
Full Time
position Listed on 2026-08-15
Job specializations:
-
Science
Information & Knowledge Management
Job Description & How to Apply Below
Inspira Financial is seeking a seasoned Content Specialist to own the knowledge content strategy across Intercom Knowledge Hub, NICE CXone Expert, and Guru. You’ll establish taxonomy, govern content lifecycle, and ensure accurate, consistent knowledge base articles.
You will partner with Claims, Compliance, Benefits, and IT to source and validate content for new products and regulatory updates. The role supports open enrollment and regulatory change cycles while tracking content performance.
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