Security Officer Front Desk Coordinator

Allied Universal -  - Responsibilities:
Provide customer service to tenants, visitors, and/or staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities;
Monitor lobby and front desk activity, greet arriving guests, verify identification and/or visitor access, and maintain visitor logs in accordance with location policies;
Respond to incidents, inquiries, and critical situations in a calm, problem-solving manner, and communicate with property management and/or emergency personnel as needed;
Support access control functions by helping to deter unauthorized entry, observing cameras and alarm activity, and reporting unusual or suspicious behavior;
Answer phones, assist with directions and general information, and complete required reports related to security-related incidents, visitor activity, and/or daily front desk operations