Student Support Specialist - GEAR

Job Title

Student Support Specialist -- GEAR UP

Central Georgia Technical College

JR

Day (United States of America)

FINAL GROSS HOURLY RATE WILL BE DETERMINED BY THE CANDIDATE'S HIGHEST QUALIFYING DEGREE AND EXPERIENCE

The Student Support Specialist is responsible for providing support for functions for the GEAR UP grant and associate projects, including student support through the TEAMS alert system. The selected candidate will maintain qualifications for employment as described by the Technical College System of Georgia (TCSG) Policy Manual and accreditation standards. The selected candidate will follow rules and regulations as described by the TCSG Policy Manual and other policies and procedures established by the College.

This position may require travel within the College's service area and other travel as needed. Major Job responsibilities include, but are not limited to the following:

• Assists with managing and executing projects related to the GEAR UP grant and student support initiatives for dual enrollment student;
• Assists with processing student performance alerts through the TEAMS system and works with students to provide academic support options and information;
• Assists with recruitment, enrollment processing, registration, and advisement as needed for the dual enrollment program;
• Communicates with internal colleagues and external stakeholders to ensure processes are finalized and students are served in an accurate and timely manner;
• Understands the institution's interpretation of FERPA rules for the release of student information to faculty, parents, students, etc.;
• Maintains accurate electronic records of interactions with students;
• Participates in the orientation process for dual enrollment students;
• Stays abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, transfer requirements, and state and federal funding programs;
• Engages in professional development activities including attendance at workshops, and department training sessions, and timely completion of annual online trainings;
• Stays current with computer skills;
• Participates in institutional student development and retention programs;
• Completes administrative reports and other responsibilities as assigned.

• Ability to function in a fast-paced, demanding work environment
• Excellent computer skills, including proficiency with Microsoft Office programs
• Knowledge of College’s admission guidelines and GSFC funding (financial aid) for dual enrollment students and associated procedures
• Knowledge and understanding of how high school and college calendars, registration, graduation requirements, and schedules work together
• Superior organizational and time management skills
• Decision making and problem-solving skills
• Skill in interpersonal relations and in dealing with the public and program stakeholders
• Oral and written communication skills

• Must upload transcripts which show conferred educational degrees and document qualifications in the employment history:
  High school diploma or equivalent or Microsoft Office Application Professional Certificate One (1) year of work-related experience
• High school diploma or equivalent or Microsoft Office Application Professional Certificate One (1) year of work-related experience
• High school diploma or equivalent
  * and* one (1) year of work-related experience or Microsoft Office Application Professional Certificate
  * and* one (1) year of work-related experience Equal Employment Opportunity Employer

• Documented work experience in a student service role such as admissions, dual…