Residential Design Leader

Residential Design Leader Full-Time | Leadership Role | Residential Design Why You’ll Love This Role People First culture with a collaborative team environment

Lead and grow a high-impact residential design team

Be the key connection between homeowners, builders, and sales

Opportunity to shape processes and improve the customer experience

Stable, growing company with long-term career growth

Hands-on leadership role with real impact on projects and customers

What You’ll DoAs the Residential Home Design Leader, you’ll oversee the full design process while leading a team and ensuring an exceptional customer experience from start to finish.

Team Leadership & Development Supervise and coordinate the daily activities of the design team Recruit, hire, and coach new design team members

Conduct performance reviews and counsel designers to support professional growth and accountability

Customer Experience & Sales Partnership Serve as the first point of contact for all residential home design inquiries

Conduct consultations to qualify clients and establish budgets

Lead client meetings (virtual or in-person) to gather design goals and fill in any planning gaps Promote internal material sales (lumber, windows, trusses, etc.) and track full-package eligibility for design fee refunds

Project Management Maintain and manage the active design project log and assign projects to team designers

Evaluate customer satisfaction and adjust team workflows as needed

Technical & Process Oversight Maintain accountability for the accuracy and completeness of customer intake forms and credit application processes.

Ensure final plans, print deliverables, and digital files meet established quality, technical, and customer requirements.

Provide oversight of workflow execution and coordinate resolution of process or delivery issues to ensure timely completion.

Operational & Financial Oversight Track designer hours for billing and send invoices for site visits and extra revisions

Keywords

Residential Design Manager, Home Design Leader, CAD, CAD, Soft Plan, chief architect, Revit, Residential Home Drawings, Residential Construction, Design Team Lead, Building Design, Project Management, Construction Design

Required Qualifications 5+ years of experience in residential home design

Proficiency in CAD, Soft Plan, Chief Architect, or Revit Strong understanding of residential construction methods and building codes (Wisconsin UDC)
Proven leadership and team management experience

Strong organizational and project management skills

Excellent communication and customer relationship skills

Ability to manage multiple projects in a fast-paced environment

Proven experience with a comprehensive portfolio of residential home designs from concept through final construction
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