Transportation Coordinator; Router

Basic Function and Responsibility

Responsible for the development and maintenance of a profitable Outbound and Inbound Logistics Program through the analysis and oversight of inbound / outbound freight, reducing cost, and improving load fill. Responsible for the evaluation, coordination, and expediting of outbound and inbound shipments into European Imports facilities and to customers. Must be able to evaluate and optimize freight financials, identify executable solutions, and deliver results through implementation.

Drive value and service balance in support of European Imports and customer needs.

• Negotiate cost, service agreements, and delivery expectations with third party transportation companies to facilitate accurate and timely outbound and inbound deliveries (Direct and LTL Loads) of goods to European Imports facilities and customers.
• Track and analyze outbound/inbound shipments by lane identifying under filled trucks and/or trucks reaching maximum pound capacity for proactive solutions to improve cost, profitability, and carrier service.
• Review all freight and fuel bills, create freight POs, and reconcile freight invoices, making sure rates are correct and approve for payment.
• Communicate with and schedule drivers for delivery of goods to customers out of the Arlington Heights, IL facility.
• Coordinate and facilitate freight for customer returns or other requests as needed.
• Tend to and resolve daily issues around tendered loads with carriers as they arise and ensure to communicate feedback to the proper business partner. For example, communicating routing issues to routing, loading issues to night warehouse, customer issues to sales, etc.
• File and track all managed carrier freight claims with Transportation Company and work with carriers on timely resolution. This encompasses freight claims for both inbound and outbound tendered loads.
• Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures as described in the European Imports – Sysco Food Safety Training Manual.
• Assist as needed in product recall incidents.
• Perform other duties as assigned.

• General working conditions – exposed to adverse conditions 5% or less of time.

• General supervision is received from the Director of Operations.

• Associate Degree in supply chain or equivalent from which comparable knowledge and abilities can be acquired is required.
• 2-3 years of experience working in a delivery, logistics, operations, and environment is preferred. Previous food service experience is preferred.
• Excellent communication skill is required.
• Ability to utilize a keyboard and mouse to input and manipulate data is required.