Fulfilment Operations Team Leader

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

At IKEA, a warehouse job is so much more than moving products from A to

B. It’s your chance to make a positive impact, grow your skills, and help create a better everyday life for the many.

In this role, you’ll help lead daily fulfilment operations by assigning tasks, guiding co‑workers, and ensuring high‑quality, cost‑efficient performance with the customer at the center. You’ll champion a safe, sustainable, and healthy work environment—every day.

• Lead, coach, recruit, retain, and develop Fulfilment Operations Co‑workers to build a confident, high‑performing, and future‑ready team.
• Ensure all co‑workers understand, are trained in, and are empowered to execute fulfilment and goods flow routines that secure strong product availability and accurate stock management.
• Create an inclusive, motivating culture that supports learning, development, and succession planning.
• Secure daily fulfilment operations by supporting goal setting, shift planning, workload balancing, equipment coordination, and resource prioritization.
• Ensure a balanced inbound and outbound volume flow by optimizing space, equipment, and staffing to maximize efficiency.
• Maintain high standards for product handling, merchandising, stock accuracy, and damage prevention.
• Contribute to and follow up on the retail store logistics action plan to ensure alignment with unit goals and business priorities.
• Ensure a clean, organized, and safe working environment while promoting safe goods‑handling practices and a strong safety mindset.
• Ensure co‑workers follow IKEA’s Code of Conduct, internal regulations, and all local health, safety, security, and environmental laws.
• Support the Customer Fulfilment Sustainability agenda by enabling efficient and environmentally responsible operations that support long‑term profitability.

• University degree and 2 years of related experience, or minimum 5 years of related experience.
• Minimum 1 year of managerial experience.

• Generous paid time off, holiday and sick time.
• Wisely Pay – get earned wages up to two days early.
• Paid parental leave (up to 16 weeks).
• Kinder Care tuition discount.
• Retirement and bonus plans.
• Co‑worker discount, meal deal, and referral bonus.
• Pet insurance program.
• Education assistance and learning programs.
• Safety shoe reimbursement.
• 24/7 telehealth visits.
• Dental and vision plans.
• Medical and Rx plans (must work min. 20 hrs/wk).
• A fun and inclusive work environment.

Pay range: $24.08 to $34.01 per hour.