Technical Support Specialist; Project Management Analyst

Job Overview

Position:
Technical Support Specialist – Oak Harbor, WA – supporting the NITE contract within Mission Technologies’ Global Security (GS) group. This role combines range operator responsibilities with advanced technical support for IT and communication infrastructure.

• Operate MRES, MEWTS control, and LITL systems during training events.
• Provide pairing commands and Constructive Red Air/Surface-to-Air threats to live aircraft.
• Monitor and respond to primary and secondary voice circuits simultaneously to coordinate real‑time mission updates.
• Perform daily testing and operations of equipment including the Digital Radio Management System (DRMS), UHF/VHF Air-to-Ground Radios, Simple Key Loader (SKL), and Joint Tactical Radio System (JTRS).
• Install and maintain Ethernet, fiber, and other data transmission lines; troubleshoot network-based and RF communications systems.
• Receive pre- mission data from squadrons or Mission Coordinators and ensure accurate input into RADS and NGTS.
• Serve as liaison between project team and management; review project status, budgets, and schedules to meet productivity and client-satisfaction goals.
• Provide maintenance and logistics support to World Wide Fury (WWF) as required.

• High School Diploma or equivalent with 7 years of relevant experience, OR Bachelor’s degree in a related field with 3 years experience, OR Master’s degree in a related field with 1 year experience.

• Security+ certification.

• Extensive experience in telecommunications O&M, including voice/data communications and digital networks.
• Experience with VHF/UHF tactical radios, transmitters, and antennas.
• Proficiency with networking hardware (routers, hubs, switches).
• Knowledge of power systems (UPS, DC power supplies, low-voltage AC).

Must be a US citizen with an active Secret clearance.

• Primarily an office environment; however, requires flexibility for non-standard work hours and weeks exceeding 40 hours.
• Must be able to communicate via radio following proper protocol and etiquette.
• May be required to lift heavy objects and spend long hours at a computer terminal.
• 10–20% travel, including foreign travel.

Competitive medical, dental, and vision plan choices; wellness resources; employee assistance programs; 401(k) savings plan; financial planning tools; life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; early‑childhood and post‑secondary education scholarships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other basis protected by federal, state, or local law.