Sales Associate​/Sales Tech Jewelry; Part Time w

This is a progressive position. If incumbent hired as a Sales Associate, they may progress to the Sales Technician level without further competition once minimum qualifications of the Sales Technician position are met.

Come work for the Navy Exchange where you can have a retail career with a purpose! We are a world‑class retailer serving the best customers in the world: active duty and retired military and their families. We also offer an excellent benefits package and the opportunity to grow your career with us.

No military affiliation is required.

As a Sales Associate, you will be the face of our company. You will highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You must be capable of learning about what we sell and be able to articulate our purpose in a manner that is educational, insightful, and professional.

A positive and outgoing nature that enjoys serving others and making a positive impact on the organization is essential.

• Proactively engage and make a connection with customers.
• Ask questions and listen to customers’ needs.
• Direct customers to merchandise; inform them about upcoming events, promotions, mobile offers, and the STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.

• Maintain store appearance.

• Cross‑sell products and know the store layout.
• Make suggestions to customers on latest trends and current promotions based on individual needs.
• Upsell products.
• Learn product features, keep up with the latest trends, and leverage company tools and technology to confidently provide the customer with product knowledge and specifications.
• Use a Point‑of‑Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards, including counting money and returning accurate amounts to the customer.
• Complete various forms of paperwork, reports, and reconciliation.

• Act as the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.

• Adhere to assigned work schedule and complete work assignments accurately and thoroughly.
• Perform other duties as assigned.

• Basic knowledge of products and merchandise.

• Retail experience is preferred but not required.

• Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.

• Basic math functions such as addition, subtraction, multiplication, and division.

• Ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independently of direct supervision.

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. It may occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and the ability to adjust focus. It involves lifting at least 25 lbs. and up to 50 lbs in some departments. Work is typically performed indoors but may be assigned outdoors depending upon location.

Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Available to work a variety of hours, which may include early mornings, evenings, weekends, and holidays.

No experience required. High School Graduate Or Equivalent Preferred.

General

Ex…