Child & Youth Program Direct Care Supervisor

Job Title

The role involves a variety of supervisory, personnel management, program management, program operations, communication, compliance, and management operations duties.

• Directs work to be accomplished by staff.
• Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
• Conducts annual performance reviews of staff.
• Participates in section staffing decisions.
• Ensures staff receives proper training to fulfill requirements of their positions.
• Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.
• Supports Commander, Navy Installations Command's (CNIC) Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff.

• Supervises an assigned team of direct care professionals and volunteers.
• Initiates and implements personnel actions and supports the CYP Director in order to assure quality related to selection, assignments, training, promotions, disciplinary actions, and recognition of employees and volunteers.
• Establishes local performance standards for employees and volunteers using established standards and requirements and rates employees' performance.
• Develops the staffing schedule
• Validates assigned classroom opening and closing procedures for area of responsibility are completed
• Ensures the implementation of a developmentally appropriate SAC and/or CDC program that promotes the social, emotional, physical and cognitive growth of children and youth in the age categories served.
• Coordinates and supervises field trips.
• Provides frequent physical check of assigned classrooms/activity areas to ensure supervision and accountability measures are implemented.
• Conducts quality assurance checks on classroom/activity records
• Ensures specialized programs for children and youth with special needs are implemented within current policy.
• Ensures CYP Staff are trained and adhere to special instructions provided by parents.
• Assists with development, implementation and analysis of surveys and needs assessment of staff and patrons to ensure appropriate programming.

• Resolves complaints related to personnel concerns and makes recommendations to the Director for corrective action as necessary.
• Encourages and facilitates the pursuit of continuing higher education, including the Child Development Associate (CDA) credential, Military School-Age (MSA) credential or college level classes.

• Guides and supports CYP Direct Care Staff with responding and administering medication, as required. May provide support in the administration of medication as needed.
• Ensures facility, program, and activity security through impromptu and routine safety checks.

• Initiates conversations and engages professionally with parents, other CYP Professionals, local installation personnel, school representatives, and program partner organizations.
• Interacts routinely with CYP Program Assistant team members, parents, school personnel, contractors, volunteers, and installation leadership.
• Interprets and applies child and youth development philosophy/principles and Department of Navy (DON) policies based on patron needs and program evaluation and assessment.
• Implements standard operating procedures, policies and procedures
• Ensures compliance with law, policies, and regulations applicable to Department of Defense (DoD) CYP programs and notifies supervisor of compliance concerns.
• Works collaboratively with other CYP Leaders, parents, T&C's
• Collaborates with other CYP Direct Care Supervisors ensuring a comprehensive and cohesive overall program.
• Participates actively and positively in addressing and resolving concerns with parents, volunteers, and/or employees.
• Conducts parent orientations and ensures required frequency of parent interactions occur and participates in parent conferences as needed or upon request.

• Ensures written observations, detailed notes, knowledge of targeted and individualized behavior strategies
• Ensures resources are established to support staff with implementation of Inclusion Support Plans.

• Assists in obtaining and retaining DoD certification and accreditation.
• Oversees development and delivery of core programs and activities outlined in operational and programming instructions, standards, and guidance.
• Reviews, ensures clarity of, completes, and submits accident/incident report documentation, as required.
• Responsible for safe-keeping child records and providing regular updates to the T&C and CYP management.
• Ensures compliance with the US Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP).
• Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.