Quality & Systems Compliance Manager

About the Role

The Quality System Manager ensures the site has a robust and efficient Quality System to maintain and continuously improve compliance with the regulatory requirements of all markets to which the site supplies products. The role is critical in providing compliance governance of site-wide organizational systems such as ERP, Automation, Electronic Batch Records (E ), and Laboratory Management Systems (LIMS), among others.

• Change Control program oversight, including interfacing with Regulatory Affairs and related functions; review and approval of process, product, and facility change proposals, trending and impact assessment over time.
• Document Management – manage the documentation lifecycle process, including procedures, release specifications, and laboratory methodology.
• QA Validation Oversight – review and approve the Site Validation Master Plan, all product and non-product validation plans and reports for facilities, cleaning, equipment, CSV, and QC equipment.
• Periodic Product Review Oversight – review and approve periodic product review reports on a timely manner following the annual schedule.
• Implement and maintain Quality Standards and Policies.
• Ensure Supplier Quality practices are executed across functional roles within the organization.
• Lead remediation of critical supplier non-conformances.
• Partner with senior site stakeholders to drive a culture of continuous improvement and collaboration with key suppliers.
• Material Certification Process, product component and finished product risk assessments (e.g., BSE/TSE, GMO, allergens, residual solvents).
• Align data systems with software applications of QC equipment, automation, and standalone equipment.
• Ensure Haleon Consumer Healthcare Quality standards are met while overseeing product lifecycle.
• Provide guidance and direction to all training practices at the site to ensure quality compliance.
• Consistently challenge the effectiveness and simplicity of the Quality Systems to ensure efficiency and user-friendliness.
• Support the goals and objectives of the site Quality Unit and the site.
• Network and liaise with other Quality professionals within the wider Quality team to support campus operations.
• Participate in Inspection Readiness and DI Gembas.
• Support QA operating budgets for headcount and capital expenditures.

• Bachelor’s degree in engineering (Chemical, Mechanical, Electrical, or a related scientific field).
• 5+ years’ experience in a process, manufacturing, project, or R&D engineering position.
• Experience in the pharmaceutical/FMCG or other regulated industry.
• Experience working in a manufacturing environment, including manufacturing process and equipment.

• Influence and Vision – demonstrated confidence in challenging stakeholders and influencing senior leaders, creating a commanding vision for the future state.
• Business-oriented / External perspective – Supply Chain background with senior site (SLT level) or functional leadership experience; recent experience in FMCG operations-type roles is desirable.
• Business Partner – excellent interpersonal and networking skills to enable effective and influential internal and external communication.
• Finance Acumen – understands P&L management to support COGS and product margin improvements.
• Self-Directed and Entrepreneurial – works autonomously and sets own direction aligned with global and regional technical team goals.

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement, and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.

We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering. The salary range for this role is $ to $175,000 annually plus 18% Performance Bonus.

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people.

It’s important to us that Haleon is a place where all our employees feel they truly belong.