Workforce Optimization Specialist
Listed on 2026-10-09
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Business
Business Administration, Business Analyst, Data Analyst
The Blue Venture Fund is seeking a Workforce Management Analyst to optimize intraday operations for a multi-department contact center. You will translate staffing and skilling needs into actionable schedules and real-time decisions to support service levels and achieve business objectives.
Key duties include real-time monitoring with CXone and other tools, communicating with Operations and vendors, updating weekly schedules, producing daily performance reports, forecasting comparisons, and
This role, Real-Time Workforce Optimization Specialist at The Blue Venture Fund, could be your next career step.
The advertised compensation is 70..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Real-Time Workforce Optimization Specialist role in the description above.
We appreciate your interest in this position.
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