Regional Director Business Operations - Hospice

Title:
Regional Director Business Operations
- Hospice

Territory:
Central- CO, IL, IN, TN, MI, MN, MO & WI

Position:

Regional Director Business Operations
- Hospice

Position Type:
Full Time

Remote/Virtual Position:
Remote

Travel: 25% - 50%

Must live within this territory for consideration

Previous Hospice Operations experience strongly preferred

Salary: $99,000 to $128,000 DOE + Bonus

Find Your Passion and Purpose as a Regional Director Business Operations
- Hospice

Offer Based On Years of Experience

Caring for others is more than what you do - it's who you are.

At Accent Care, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

The Regional Director of Business Operations (RDBO) serves as aresourceto the program

Regional Vice President of Operationsandas a dotted-line supervisor to DBOs/MBOs. In addition to overseeing initial site-leader training, RDBOsmaintain insight into the programin order toassist with process needs, as well as other business concerns that may arise.

RDBOs work with other departments to ensure the smooth operation of each siteand to revise processes as the need arises.

If you meet these qualifications, we want to meet you!

• Bachelor's degree or equivalent experience
• Previous leadership experience and demonstrated achievements
• Previous administrative experience dealing with business-office issues
• Excellent written and verbal communication skills, including ability to motivate a diverse workforce
• Proficiency with Microsoft Office Suite
• Knowledge of hospice program requirements preferred

As a Regional Director Business Operations
- Hospice you will:

• Oversee training of new Directors/Managers of Business Operations
• Conduct regular evaluations of DBOs/MBOs to determine further training needs
• Monitor KPIs to identify and address gaps in processes/visibility
• Meet with programED and/or RVPO to discussprogramoperationaloutcomes on a regular basis
• Assist with optimization and standardization of program sites
• Advocate for the needs of site-level leadership
• Ensure programs follow all Accent Care policies, protocols, and SOPs
• Travel to assigned sitesas determined by collaboration with RVPO
• Lead projects as assigned by the Chief of Staff of Hospice & Palliative Care,the Senior Regional Director of Business Operations, and/or RVPO
• Identify gaps in Business Operationsprotocolsandprocessesthat introduce risk to the organization and,in partnership with programED,mitigate that risk through process revision
• Arrange and ensure support during extendedDBO/MBO vacancies
• Assist with documentation and implementation of new or revised processes
• Perform other duties as assigned

Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first Accent Care-branded scrubs for patient-facing employees
• And more!

At Accent Care, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.