Eyewear Customer Service​/Sales Advisor Part Time

About the role

See yourself starting a new career journey? As an Eyewear Consultant for My Eye Dr . you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.

The wage range for this position is $15.00 to $21.25 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the My Eye Dr . values and brand philosophy while working with patients
• Participate in other office duties as assigned

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
• A proactive approach to problem solving with an entrepreneurial spirit
• Willing to learn about industry, product, and services
• Ability to sell with a desire to meet office goals with a “ do” attitude
• Friendly,, and patient-centric person who thrives in a fast-paced environment
• Team player who is willing to collaborate to provide the best patient experience

• Grow and develop your career through role specific training programs
• Participate in our Vision coverage and associate discounts on our products

We are a high-growth, premier healthcare company offering a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams focus on helping our patients live their best lives by delivering an exceptional, personalized experience. We make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

My Eye Dr . is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. My Eye Dr .

will not tolerate discrimination or harassment based on any of these characteristics.