Manager Nursing Emergency Department- Night Shift

Base pay range

$50.05/hr - $75.10/hr

Clinical Excellence

• Promote evidence based practice by supporting staff to develop and utilize clinical guidelines, clinical pathways and clinical care policies and procedures that are based on current research.
• Assist and support staff in developing and maintaining competency through orientation, internships, educational offerings, workshops, interdisciplinary professional meetings and self-directed learning.
• Maintain and analyze data to assure that staff development activities offered on the unit is of high quality and meet the needs of unit staff.

Financial

• Identify areas for improved operational efficiency and involve staff in the development of new processes as appropriate.
• Monitors unit LOS and drives action plans to achieve hospital & unit goals in collaboration with Nursing and Medical Director.
• Ensure appropriate use of systems to capture charges and monitor trends.
• Analyze monthly financial, operational and budget variance reports to assure that financial goals are achieved.
• Initiate cost containment activities.
• Participate in budget planning in collaboration with the department director and advocate for appropriate fiscal and human resources to accomplish the work and goals of the nursing department.
• Monitor unit productivity levels and workforce design to ensure proper resource utilization and role delineation.

Physician Partnership

• Collaborate with physicians and leaders of other departments and disciplines in the development, implementation and evaluation of programs and services to meet the needs of the unit population.
• Work closely with physicians to develop and implement strategies to resolve physician complaints and concerns.
• Partner with physicians in the development and enhancement of clinical programs.
• Consistently round for outcomes with physicians.
• Actively participate in physician meetings and committees as assigned.

Patient Engagement

• Implement strategies to assure that all associates understand and support organizational standards of behavior, methods for communicating key messages and methods which serve to increase patient satisfaction.
• Implement strategies to assure that associates understand when and how to implement service recovery and track service recovery issues to reduce their reoccurrence.
• Achieve goals established by system and site regarding patient satisfaction.
• Consistently review patient engagement data and trends.
• Review annual statistical data regarding the ethnicity of the population served on the unit.

Plan of Care

• Develop and implement a plan of care which fosters a non-discriminatory climate in which care is delivered in a manner that is culturally sensitive and that is reflective to the cultural diversity that exists within the patient population.
• Utilize an evidence based practice to improve care processes, structures, and measurement of client-centered outcomes and satisfaction.
• Reward and recognize associates who are achieving results.

Associate Engagement

• Manage the recruitment and selection of staff and maintain adequate staffing and appropriate work assignments.
• Provide supervision of associates and accept accountability for services provided on the unit.
• Develop and implement methods to recognize associate accomplishments. Identifies and mentors future leaders for the team, focusing on the quality care, business strategies and seven key results areas.
• Consistently round on associates to role model positive behaviors, monitor morale, follow-up on organizational initiatives, reduce barriers between administration and staff and improve associate retention.
• Follow established processes for receiving and resolving employee complaints and concerns.
• Facilitate participation of staff in nursing and organizational policy formulation and decision making and support staff involvement in shared governance activities at both the unit and house wide level.
• Actively supports and encourages professional advancement of nursing staff to achieve goals of 50% or greater specialty certifications by RN staff, promotion of at least 2 Excel candidates annually and progress towards advanced degree completion by 1 or more of the RN staff on the unit.
• Conduct timely performance reviews of all staff in which peer review is a mandatory component of the evaluation process for all associates.
• Develop and mentor associates to create and support a professional practice environment based on principles of shared governance.
• Model service and leadership consistent with nursing and organizational strategic goals.

Growth

• Facilitate at least one hospital wide committee and actively participate in hospital committees, meetings and projects representing the department.
• Network with professionals at other health care facilities for clinical standards and innovations.
• Prepare business plans and financial feasibility studies for special administrative assignments as requested.
• Partner with local community organizations and municipalities.
• Research literature, identify best…