Production Manager Oak Lawn, IL
Listed on 2026-01-12
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Management
Operations Manager, Business Management
Production Manager Oak Lawn, IL
5 years' experience in mortgage origination / Proven experience recruiting, hiring, and training Loan Officers / Potential to move up into an executive leadership role if they grow this / NMLS license (active or previously held) Highly Preferred
Experience level:
Mid-senior Experience required: 5 Years Education level:
Bachelors degree Job function:
Product Management Industry: Banking Compensation:
Total position: 1 Relocation assistance:
No Visa sponsorship eligibility:
No
We are seeking a Production Manager to oversee and drive the growth of our origination team.
This is a hands-on leadership role responsible for recruiting, training, and supporting Loan Officers while maintaining efficient, compliant production across all channels.
The right candidate will have both the operational know-how to ensure files move smoothly through the pipeline and the leadership skills to motivate a team to perform at a high level.
This is an on-site/Hybrid role based out of our Oak Lawn headquarters.
Key Responsibilities- Leadership & Growth:
Recruit, hire, and train Loan Officers (Los) and sales support staff. Develop a structured onboarding and mentorship process for new Los. Build a culture of accountability, teamwork, and consistent production. - Pipeline Management:
Oversee daily loan pipeline activity to ensure timely closings. Partner closely with processing, underwriting, and closing teams to remove obstacles. Maintain high standards for loan quality, compliance, and customer service. - Production Oversight:
Drive origination growth through coaching, lead management, and referral-partner engagement. Track key metrics (volume, pull-through, turn times, quality) and report to senior leadership. Ensure adherence to company policies, agency guidelines, and regulatory requirements. - Business Development:
Support Loan Officers in building referral networks with real estate agents, builders, and financial professionals. Represent Crown Mortgage in the community with professionalism and integrity.
- Minimum 5 years experience in mortgage origination, with at least 2 years in a leadership or production management role.
- Deep understanding of FNMA/FHA/VA guidelines, Encompass LOS, and retail mortgage operations.
- Proven track record of recruiting and developing successful Loan Officers.
- Strong interpersonal and leadership skills able to coach, motivate, and hold teams accountable.
- NMLS license preferred (active or previously held).
- Must reside within commuting distance of Oak Lawn, IL.
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